Upcoming Training and Development Opportunities
Training Sessions Available Now – Register at reporter.ncsu.edu! New to Reporter? Just follow these instructions!
Influencer Training: The New Science of Leading Change – HR LOD210 – 9/27/2017
Maternity & Paternity Leave: What You Need to Know About Family and Medical Leave (FML) – HR-LOD26 – 9/27/2017
Managing SHRA Employees Through Performance Management and Successive Discipline – HR-LOD08 – 10/3/2017
Saving for Your Future through NC State’s Retirement Programs – HR-LOD27
SHRA Performance Appraisal Program Employee Training – HR-ER48 – 12/7/2017
SHRA Performance Appraisal Program Supervisor Training – HR-ER47 – 12/7/2017
Injury, Incident, and Error Prevention including Procedures to be Followed When Incidents Occur: Practices and Procedures for Principal Investigators and Supervisors – HR-LOD110 – 2/19/2017
Sessions for CE Employees Only:
We’ve all met them. The upset, cranky, impossible-to-please customers. In this 90 minute workshop, you can learn:
- How to de-escalate difficult situations with customers
- How to avoid making the situation worse
- When to back out
- Why your crabby customer may turn out to be your best customer
This training will be fun and interactive, and give you practical strategies you can use in your day-to-day work. Open to all Campus Enterprises employees–student, temporary and permanent staff.