Rave! Events | Catering Guidelines
Campus Enterprises, NC State's lead division for retail and hospitality, presents Rave! Event Services. Catering and Event Management on NC State University campus at Talley Student Union, Witherspoon Student Center, Thompson Hall, Price Music Center, Hunt Library, McKimmon Conference and Training Center and Vaughn Towers at Carter-Finley Stadium.
nc state university, north carolina, catering, nc state, ncsu, chef, catered, event management, event services, event services, talley student union, talley ballroom, event planning, event planners, programs, program planners, mckimmon center, witherspoon student center, vaughn towers, tailgating, suite, food, concessions, dining, menu, menus
22298
page-template,page-template-full_width,page-template-full_width-php,page,page-id-22298,ajax_updown_fade,page_not_loaded,,select-theme-ver-2.4.1,wpb-js-composer js-comp-ver-4.7.4,vc_responsive

Catering and Event Planning Services

Bringing the best combination of award-winning fine cuisine and professional staff, Rave Events will deliver elegance and attention-to-detail to every event. Rave Events can do it all, whether you are hosting a small meeting where the presentation of coffee and an array of “Yates Mill” pastries help set the tone or a large served dinner for faculty and staff where every minute detail contributes to the overall experience. Consider It Done!

Rave! Event Services is a division of Campus Enterprises, the lead organization for retail and hospitality on the N.C. State University Campus. Please call our office at 919-513-8368 and speak to our experienced staff to help develop the perfect menu, develop a theme and create the perfect atmosphere for your event.

Things to Know

Ordering

To ensure a successful event, please reserve your date as soon as possible. All catering orders need to be placed with us one (1) week in advance. For large parties over 300 guests or custom created menus we request that your order is placed with us at least two (2) weeks in advance.

Your order will include menu choices and your estimated number of guests. If your order is placed with insufficient notice, we may be unable to accommodate your needs or you may be subject to additional charges.

Guarantee your guest count

Your catered event is an agreement between you and Rave! Event Services. For menus, a guaranteed minimum number of guests must be given to us by noon, three (3) business days prior to your event. Once given, the guaranteed minimum number may not be decreased. Billing will be based on your guaranteed number or actual attendance, whichever is higher.

Location & Agenda

Your event location will be fully set for your guests 15 minutes prior to your serving or start time. Please discuss your agenda with your Ravel Event Planning Representative in advance if service times need to be altered, and provide us with a copy of your program when available.

Room Charges and Policies

Please refer to the Student Union reservation guidelines

Change Order Policy

All order requested changes within 24 hours prior to your event will incur a 10% fee based on the original order total. Change orders are alterations made to the event environment such as: room sets, A/V, timeline changes, or location. Sorry, but changes in menus cannot be accommodated once the guarantee due date has passed.

Cancellation Policy

All orders will incur a 50% fee ofthe estimated charges should the event be canceled with in two working days. Cancellations with one working day of the function wi ll be billed in full

Inclement weather policy

In the extremely rare event that the University officially closes during adverse weather, or the threat of impending inclement weather, the client will not incur any charges associated with their event. If the University remains open, but the client makes the decision to cancel their event for any weather-related reason, they will be required to inform Rave! Event Services 48 hours in advance in order to avoid any charges. If the client does not cancel within the 48-hour time period, they will be billed 35% fee of the estimated total cost. All other scenarios will revert to the normal cancellation policy.

Event Guest’s Minimum

Some of the menus that Rave Event Services offers may have a minimum guest count which pricing is based. If your event calls for less than the minimum, please call us for appropriate pricing or policy information.

Menu Pricing

The menu prices published by Ravel Event Services are intended to be the prices charged for the duration of the catering year. Due to the possibility of sharp price changes in food costs, Rave 1 Event Services reserves the right to adjust the price of items that have experienced significant escalation of cost or to recommend a replacement menu item. Such adjustments of replacements will be stated in writing before issuance of a revised contract and with full disclosure to all parties.

Deliveries Outside the Student Union

We will deliver your order promptly, display it attractively, and pick up all equipment for a $25.00 delivery charge. Events over$ 250.00 are exempt from this charge. When a delivery charge is attached to Any ALL day conference or break package a single delivery fee will apply for all deliveries included in the package.

Linen & China Fees

Table linens (buffet and dining tables) along with china service are included in the per person price for all full-serviced catered buffets and served meals within the Talley Student Union For events outside the Talley Student Union, an upgrade to linen and china service is available for $5.00 I guest. Disposable and Compostable Eco-friendly wares may be requested or recommended for certain menus (fee may be required) All a Ia carte and reception orders include the linens for the buffet table(s) only. Any additional linens are not included in the reception and a Ia carte pricing, but can be special ordered for an additional fee. Please discuss your event details with any of the RAVE! Event Planners

Liability

In accordance with NC Health Department a regulation, any leftover food remains the property of Ravel Event Services and under law must be disposed of by the caterer and cannot be removed by the client. No outside food or beverage may be provided by others at your event without our express permission.

Service Charges

With the exception of full day break service, most events have a two (2) hour time limit. Please check each menu section carefully for specifics regarding service charges for exceeding designated time allowances. Additional staff can be scheduled if your event exceeds event time limit. a fee is associated with this service.

Alcoholic Beverages

Rave! Event Services cannot serve as an agent to procure alcohol for an event, but we can receive the client’s delivery of alcohol at the Talley Student Center for your event. Rave! Event Services will then transport the alcohol to the venue when needed. Service of alcohol requires a bartender in attendance. A per hour charge per bartender is associated with this service, Please contact the sales office for details. This service is only available to clients with events booked with Rave! Event Services. Leftover alcohol must be picked up from the sales office within 48 hours of your event. Cash bars are not allowed. The use of Kegs requires that special conditions are met. Please speak to your Rave! Event Coordinator.

Menu Pricing

The menu prices published within this document are intended to be the prices charged for the duration of the catering year. Because of occasional increases in food costs, University Dining reserves the right to adjust the price of items that have experienced significant escalation of cost or to recommend a replacement menu item. Such adjustments or replacements will be stated in writing before issuance of a revised contract and with full disclosure to all parties.

Sustainability

If you would like to make your event more eco-friendly, we can supply a variety of compostable products. Additional fees may apply. Contact us and we can provide you with information about this service. Please review or Linen and China policy for more details

Billing

For NC State University Departments: A University account number will be required when booking your event. A service contract will be mailed, faxed ore-mailed to you for your review prior to the event. Please check the information carefully, sign and return the contract to Rave! Events. If there are questions or corrections, please contact the sales office at 919-513-8368.

For Non-University Customers: A service contract will be mailed, faxed ore-mailed to you for your review prior to your event. Please check the information carefully, then sign and return it to our sales office. If there are questions or corrections, please contact us at 919-513-8368

Following your event, an invoice will be mailed to you. Please check this invoice carefully. If there are no changes, the charges for your event will be automatically deducted from the University account designated in the contract. Campus departments are exempt from sales tax.

If you have any question concerning your invoice please call our accounting office at 919-515-3618.

We also accept Visa, MasterCard, Discover Card and American Express.

Availability of Products

We make every effort to maintain the availability of products listed on the menu; however there may be instances when the manufacturer or distributor discontinued items without notice.

Event Agendas

Catering events are sometimes planned in conjunction with meetings or seminars that vary in length of time. Please discuss all event details with your event planner so we can recommend the best service options to accommodate your needs. Client’s event timelines and agendas must be provided with your final guarantee.

Tables & Chairs for Events and Set Up

Rave! Event Services does not provide tables or chairs for events located outside or not held in the Talley Student Union. Tables and chairs are the responsibility of the client. Tables must be set up at least two (2) hours prior to your event. China buffets are preset including silverware, napkin and a glass. Pitchers of iced tea and ice water are provided at each table. Plated meals include a complete place setting, preset iced tea, ice water and freshly brewed coffee served at your table by our staff.

Arrangements for Special Services

In order to provide your guests with a welcoming atmosphere, our sales staff can assist in guidance for flowers, balloons, centerpieces or specialty linens. If applicable, those costs can be added directly to your final invoice. Please contact our sales office for assistance with your questions at 919-513-8368.

Special Dietary Needs at Catering Events

Rave! Event Services is committed to meeting the needs of guests who have special dietary needs such as vegan, vegetarian diets, food allergies or intolerances. Rave! Event Services Event Coordinators can reasonably guide event planners in booking events and making menu selections which can accommodate their guests. In most instances, food allergies and intolerances can be managed.

Rave! Event Services does not label all allergens at catered functions. With advance notice, Rave! Event Services can generally accommodate most guests who must avoid the most common food allergens, as well as gluten.

Disclaimer

We make every effort to mark food allergens and train staff appropriately; however, ingredients and nutritional content may vary. Manufacturers may change their product formulation or consistency of ingredients without our knowledge, and product availability may fluctuate. Please Note: Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of food borne illness, especially if you have certain medical conditions.

It is, therefore, ultimately the responsibility of the customer to judge whether or not to question ingredients or choose to eat selected foods.

If you have any questions regarding ingredients, please consult sales staff at 919-513-8368.

McKimmon Center

Staff Allowance: All service and staffing for McKimmon is based on the event time frame of 2 hours. Our server charge for additional servers is based on $15.00 per server per hour. Served China plated meals that are scheduled at the McKimmon Conference and Training Center which exceed 300 guests will be charged a$ 1.00 per guest staffing fee for additional staffing needs. Inclement Weather Policy: If the University officially closes during adverse weather, or threat of impending inclement weather, the client will not incur any charges associated with their event. If the University remains open or has yet to officially close, but the client makes the decision to cancel their event for any weather-related reason, they will be required to inform the caterer 48 hours in advance for groups of less than 100 & 72 hours in advance for group of more than 100, to avoid any charges. If the client does not cancel within the designated time period, they are subject to be billed at the caterer’s discretion based on costs incurred. All other scenarios will revert to the normal cancellation policy as stated in
the menu.

Leftover Policy: In accordance with the Wake County Health Department recommendations regarding food health & safety, it is the McKimmon Center Policy that all leftover food remains the property of the caterer & cannot be removed from the catered event space by the client. This policy is intended to limit the risk of food borne illness due to improper handling or storage of leftover food items. All leftover food & drink will be disposed of by the caterer at the conclusion of the meal function.

[/vc_column][/vc_row]

Ready to get started?