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Dining Associate

Campus Enterprises Mission: Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

Purpose: Provide vital support to Campus Enterprises and NC State Dining by providing an excellent dining experience for all guests.

Compensation: Starting Wage $10.00/hr (Tier 1) with opportunity for raises based on years of service within Campus Enterprises. Dining and Catering employees earn free meals and are eligible for an end-of-semester bonus

Locations: Fountain, Case or Clark Dining Halls, Talley Pavilions, Atrium Food Court or On The Oval Food Court. Applicants will have an opportunity to express their preference for location on the application.

Work Schedule: Flexible shifts that work around your class schedule

Federal Work-Study Eligible

Essential functions and responsibilities include but are not limited to:

• Prep, serve and restock food items.
• Carry pans and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
• Store food in designated areas following wrapping, dating, food safety and rotation procedures.
• Clean work areas (kitchen production area, customer service area, dining room, lobbies and restrooms).
• Wash dishes, glassware, equipment and serving utensils.
• Restock beverage and dining area as needed.
• Adhere to all recipe, production and presentation standards to ensure proper quality, serving temperatures and standard portion control while following all health, safety and sanitation guidelines.
• Serve customers in a friendly, efficient manner following outlined steps of service and provide excellent customer service.
• Resolve customer concerns and relays relevant information to supervisor.
• May cashier following cash handling procedures to operate micros system (touch screen cash register) and accurately process transactions through the point-of-sale.
• Communicate effectively with supervisors, peers, and guests.
• Help to maintain temperature and sanitation to ensure food safety and assist unit in maintaining a Grade A sanitation of 95% or better.
• Other duties as assigned.

Essential Qualifications

• Current NC State University student with a flexible schedule
• Ability to demonstrate excellent customer service skills
• Ability to work in a fast-paced environment to prep, serve and restock food items.
• Ability to read and follow both written and verbal instructions and recipes to efficiently and accurately assemble menu items.
• Ability to work with a team to serve a diverse population
• Elevated oral and written communication skills
• Must be able to lift up to 30 pounds with or without reasonable accommodation.
• Must attend mandatory student employee orientation and training sessions

Opportunities for Skills Development

Working as a member of the Campus Enterprises team, students gain valuable experience and develop skills that can be transferred to their individual career paths.  There are opportunities for advancement and leadership growth. This position offers the opportunity to enhance many skills such as communication, teamwork and multitasking.

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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