Campus Enterprises is offering a new certificate program for employees — the AdvanCE Customer Relations Certificate. Participants will build in-demand career skills that will help them be successful in their jobs with Campus Enterprises, as well as their future career.
This great resume-building opportunity is very flexible. Employees can complete the certificate at their own pace, and many workshops are offered online or in-person. All workshops in the certificate are paid.
Learn how to effectively manage customer relationships. Develop confidence with professional conduct.
The AdvanCE Customer Relations certificate includes two required workshops and three electives:
- Required workshops:
- Intro to Customer Relations Certificate
- Dealing with Crabby Customers
- Optional (pick 3):
- Pursuing the Promotion: Taking Initiative in the Workplace
- Write it Right: Professional Communication
- Calendar Crunch: Time Management & Prioritization
- Sticky Situations: Workplace Ethics
- Savvy Squabbles: Conflict Management Strategies
- AdvanCE Equity
Employees should obtain manager approval before registering. The AdvanCE Customer Relations Certificate is open to Campus Enterprises employees only.
For more information, please contact the Employee Development & Engagement Coordinator at ce-development@ncsu.edu.